If you require childcare during the ACE 2023 conference, please contact ace2023@arinex.com.au and we will be able to assist.

Bistros, restaurants, cafes and coffee shops offer varied menus, prices and decor. Local specialties such as seafood and Australian wines are worth trying. At some restaurants you can keep the liquor bill down by taking your own wine or beer. These are called “BYO” restaurants, an abbreviation for “bring your own”.

Tipping is not as widespread or regulated in Australia as it is in other parts of the world.  Tipping is at your prerogative; a reward for service. A gratuity of about 10% is usual in restaurants if good service is received.  Tips for taxis are regarded as optional.

Electrical current is 240/250V, AC 50Hz.  The Australian three-pin power outlet is different from that in many countries, so you will need an adaptor.  If your appliances are 110V, check if there is a 110/240V switch.  If not, you will need a voltage converter.  Universal outlets for 240V or 110V shavers are usually found in leading hotels.

All prices quoted in this brochure are inclusive of 10% GST (Goods and Services Tax), unless otherwise specified.  GST applies to most goods and services in Australia.

The Tourist Refund Scheme (TRS) is administered by the Australian Customs Department and enables travelers departing from Australia to claim a refund of the GST and Wine Equalisation Tax (WET) paid on goods bought in Australia.  For detailed information on the TRS visit the website of the Australian Customs and Border Protection Services of the Australian Government.

Registration fees do not include insurance of any kind. It is strongly recommended that at the time you register for the conference and book your travel you take out an insurance policy of your choice. The policy should include

• loss of fees/deposit through cancellation of your participation in the conference,
• or through cancellation of the conference,
• loss of international/domestic air fares through cancellation for any reason,
• loss of tour monies through cancellation for any reason including airline or related services strikes within Australia,
• failure to utilise tours or pre-booked arrangements due to airline delay, Force Majeure or any other reason,
• medical expenses (including sickness and accident cover),
• loss or damage to personal property,
• additional expenses and repatriation should travel arrangements have to be altered.

The conference managers cannot take any responsibility for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin.

The official and most widely spoken language in Australia is English, and is also the official language for the Conference.

The Conference hosts and Conference Managers have arranged for photography onsite throughout the event.  The images may be used for post-Conference reports, case studies, marketing collateral and supplied to industry media if requested.  If you do not wish for your photo to be taken, please inform the photographer and move out of camera range.

All visitors to Australia must have a valid visa to travel to and enter Australia. Welcome letters can be requested following completion of Programme registration by emailing the Meeting Managers via ace2023@arinex.com.au. For visa information please refer to the website of the Department of Home Affairs.

Please note – it is strongly recommended that Australian visa applications are lodged at least two months prior to departure from your point of origin.

Quarantine
Australia is free from many plant and animal diseases prevalent in other countries. Very strict quarantine rules apply to the import of animals and plants which cannot be brought into the country without prior application. Animal and plant products are also restricted.

For more information see the ‘Information for International Travelers’ on the Australian Quarantine and Inspection Service (AQIS) website.

Vaccination
There is no vaccination required for entering Australia.  More information can be found on the Department of Health of the Australian Government website.

Australia operates under the Privacy Act 1988 (Cth), as amended, and the Privacy Amendment (Notifiable Data Breaches), 2017.  The objective of these is to protect the right of the individual to privacy of their information.

Europe operates under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR aims primarily to give protection to citizens over their personal data.  The legislation was adopted on 27 April 2016.

The Conference Managers comply with these legislations and are committed to protect the right of the individual to privacy of their information.

Arinex will not sell your personal information to third parties.  If you believe that any information we are holding on you is incorrect or incomplete, please email us and we will promptly correct the information.  You may also withdraw your consent for use of your information by advice to us in writing. 

Why do we wish you to provide your information?

We require your information to facilitate provision of information to you regarding the Conference and to facilitate your participation in the Conference.  Information collected in respect of your proposed participation in any aspect of the Conference will be used for the purposes listed below.  You can give or withhold your consent for each or all of these uses.  Please indicate your preferences when completing your registration form but please note that we will be unable to forward any information relating to the Conference or to communicate with you regarding your registration if you select ‘no’ to point 1.

What we will do with your information?

1. Planning and conduct of the Conference including arrangements for your participation (e.g. accommodation booking);
2. In the Delegate List published for the Conference;
3. May also be provided to organisers of future occurrences of this Conference;
4. May be used to provide you with information of other relevant events in your area of interest.

Important Notes:

• The parties who will have access to your information (subject to your preference selections on above points) are the Conference Managers, the Conference host organisation (points 1 and point 4), delegates, sponsors and exhibitors of the Conference (point 2) and any future organisers of the Conference (point 3).

The parties mentioned above will rely on your above consent indications for the purposes of compliance.

• You may withdraw your granular consent at any time by notice in writing to the Conference Managers.
• You are entitled to access the information held by written application to the Conference Managers.

For further information please see our detailed corporate Privacy Statement.

Brisbane is 10 hours ahead of Greenwich Mean Time and does not operate Daylight Savings Time.